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Westcoaster 65
Service is amazing, from the start to the finish. All staff are happy and accommodating. You go above any other slipway I’ve been to help. The on-site trades are also a bonus. All I need in one spot makes life easy when you aren’t a local. Really is Service Paradise.
Vessel Owner, Trent
M/Y Mangusta (131 ft. Overmarine)
As Master of the 40m new build Motor Yacht Mangusta, It is my pleasure to be writing this letter of commendation for Gold Coast City Marina & Shipyard. GCCM was highly recommended to us through a reliable source, while based in Fiji and seeking a world-class shipyard in the South Pacific to carry out extensive repair & refit works as well as a 5 year survey. The shipyard lived up to our expectations, while even exceeding them on several occasions.
Our tenure at GCCM lasted 4 months, from July to Oct 2021. Our extensive job list included: Fresh & black tanks re-coating, class approved soft patch installation in transom, generator re-builds, main engine half-life overhauls, Rolls Royce jet drive overhaul, electrical design and overhauls, paint repairs, interior repairs, deck repairs, tender refits, and 5 year class survey items.
I would like to give special accolades to the following contractors involved in our diverse project. We had a great experience with each of them and would not hesitate to enlist any one of them again:
On-site project management by Pete Grocock was an immense support to us. Pete’s drive & energy, dynamic abilities, and positive contractor relations ensured maximum results. The travel-lift team were calm, safe, and dependable. The 24hr security team were on-point, professional, and helpful. The Quarterdeck Restaurant and it’s friendly staff provided culinary support to our crew, and a serene atmosphere in which to dine and relax.
I most appreciated the management in their flexibility to our unique needs and ever-changing itinerary. They were always accommodating and showed great resourcefulness in problem solving. We depart on a high note, and I would not hesitate to return again in future aboard this vessel or any other in my command.
Vessel Captain – Lachlan Griffiths
GCCM Dry Storage Customer
From my first tentative inquiry in early 2017 as to the feasibility of me “returning to the water” after a forty-year gap, the team at GCCM have displayed a highly professional considerate approach towards accommodating my particular needs. A personal guided tour of the Dry Store and the customer facilities throughout the marina convinced me to go ahead.
Whether speaking to the friendly Angie in Reception or Michael and the crew within the Dry Store, customer service and satisfaction is always foremost in their attitude.
The dry storage and launching facilities are the only practical options for me, however I recommend the convenience of dry storage for all boat owners as an alternative consideration to trailer ownership, ramp launching and home storage.
Vessel Owner – Peter M
GCCM Dry Storage Customer
The dry storage facilities are fantastic and very easy to use. The staff in the office are a pleasure to deal with and always very helpful with any requests. The team that works the storage facility are very knowledgeable and friendly and help with any questions I have. Would highly recommend the facility for anyone wishing to dry store their boat or jetski.
Vessel Owner – Ross
GCCM Dry Storage Customer
From my first tentative inquiry in early 2017 as to the feasibility of me “returning to the water” after a forty-year gap, the team at GCCM have displayed a highly professional considerate approach towards accommodating my particular needs. A personal guided tour of the Dry Store and the customer facilities throughout the marina convinced me to go ahead.
Whether speaking to the friendly Angie in Reception or Michael and the crew within the Dry Store, customer service and satisfaction is always foremost in their attitude.
The dry storage and launching facilities are the only practical options for me, however I recommend the convenience of dry storage for all boat owners as an alternative consideration to trailer ownership, ramp launching and home storage.
Vessel Owner – Peter M
GCCM Dry Storage Customer
We just love having our jetski in dry storage. It’s just a quick phone call and it’s in the water and ready to go. The wash down facilities are great and the ski looks so much better for longer out of the water and sun. The GCCM team are fast, friendly and always ready to help. Can’t recommend it more.
Vessel Owners – Martin & Janet Wardle
GCCM Dry Storage Customer
Having owned various size boats over the last 35 years I have used 3 other Gold Coast marinas. Six years ago, through a recommendation from our mechanic, we put our boat in dry store at GCCM and have never looked back. The customer service is second to none from both Reception and the guys at dry store, I have since recommended the marina to a close friend and only after a short time he is very impressed by the service also.
Vessel Owners – Stuart & Helen Ambros
S/Y Rhapsody (44ft Elan Impression)
Your staff are wonderful, and their service is exceptional. Geoff and Billy on our lift. Tash and lovely Kimberley and of course Travis who came to our rescue when we had an issue going back to water on Friday. They are always offering assistance and suggestions. We have been coming to GCCM for 5 years and will be back again. Your business is only as good as the staff and all too often staff are not commended on their services and kindness. Yours are the best. Thank you all.
Vessel Owner – Cheryl Williamson
M/Y One O One (128ft Tecnomar)
The time spent at GCCM was productive as we had both Wise Boatbuilding and various other trades involved in the refit at our fingertips. The team are always welcoming and willing to go out of their way to make both the owner and the crews time in the shipyard easy and enjoyable. Clean and accessible facilities as well as welcoming staff and tradesmen. One O One is a great example of the quality finishes and craftsmanship that can be achieved in Australia.
Vessel Captain – Craig Lindsay
GCCM Dry Storage Customer
If you want something done, it’s done properly and they look after me 100% and I just feel like a little king when I am at GCCM. That’s why I love it!
Vessel Owner – Ray
M/V Barcarolle II (50ft Hugh Morris)
The wonderful aspect of working at GCCM is the collaboration between the trades. Someone will always help when you need it. Not many yards can boast this level of support from its contractors.
Vessel Owner – Doug Fielding
M/Y Murcielago (100ft Sunseeker)
We have spent significant time on the yard and in the refit shed at GCCM. What has impressed me the most has been the flexibility, professionalism and accommodating nature of the yard staff and contractors. It has allowed us to complete an extensive list of works as efficiently as possible. I will definitely be bringing the boat here every year for all the works needed. Thank you for making our experience as productive and painless as possible.
Vessel Captain – Jon Bischoff
S/V Notorious (60ft Custom Timber Sailing Ship)
Graeme and I have had another positive and productive time at Gold Coast City Marina & Shipyard hardstand, thank you all.
We look forward to returning next time, catching up with the team ( it’s nearly like being ‘home’ ). Wishing all at GCCM many thanks.
Vessel Owners – Felicite & Graeme
GCCM Dry Storage Customer
Always lovely to talk to Angie on the phone and in person. From the first enquiry and all the way through my stay at GCCM, she was great. Michael in the Dry storage was fantastic to deal with. Always super helpful and good for a chat. Obviously very careful with the boat. To be honest, all the staff at GCCM are great.
Vessel Owner – Doug Lindsay
GCCM Dry Storage Customer
Being a short term dry store client, I felt I was treated identical to if I had a superyacht moored at the marina. Nothing was too much trouble and all the staff were extremely friendly and professional.
Vessel Owner – Andrew Lebeter
F/V Nomad (Black Watch 40)
We’ve been to a lot of Shipyards and the experience we have had at GCCM has been fantastic. To have all of the trades within a couple of hundred metres of the boat and world class trades that know what they’re doing, it’s been a great result and I am really happy.
Vessel Owner – Damon Olsen (Nomad Designs Australia)
S/Y Bumblebee 4 (79ft Kelly & Haugh)
The keel pit at GCCM is an incredible asset. Due to it and the wide range of trades at GCCM, we were able to get so much done and now there is a substantial difference in boat speed as a direct result of that work. Bumblebee 4 achieved her goal and gave us at least one extra knot of speed which our competitors noticed. We were happy to tell them it came down to the refit. Bumblebee 4 is as good as the day she was launched in 1979 – if not better – and this is all due to the help from everyone at GCCM.
Vessel Owner – Graham (Scooter) Eaton
M/V Blue Goose (50ft Fellows & Stewart)
It is a privilege to own a vessel like Blue Goose and her latest refit was a chance to reinvent the way a boat like Blue Goose can be used. The entire project team led by Black Joe have done an amazing job. I would especially like to thank Glance Phipps from AME for not only his hours of work but the pride and passion he poured into this project. What started out as the headache nobody wanted to take on has become the darling of GCCM. The group of people that come together at GCCM are the best in the business. It’s only at GCCM you can even dream of undertaking such a project and the result is the proof in the pudding.”
Vessel Owner – Ned O’Neil
S/Y Holy Cow (50ft Oceanis)
We had heard about this oasis up north where nothing was too difficult, the facility was expansive, and they would fit around your schedule. We didn’t quite believe it. When we arrived, the yard was a hive of activity and yet organised. To lift us, we needed to remove the back stay and within minutes, Travis had the rigger down to remove it for us.
Vessel Owners – John & Kim Clinton
M/Y Mahalo (65ft Nordhavn)
Thanks very much for making our stay so easy, enjoyable and successful. It’s been an absolute eye opener and my pleasure to deal with such a professional ‘Marine Team’. We look forward to visiting you again the future.
Vessel Owner – John Forsyth
S/Y Magic (46ft Sailing Cat)
We needed to paint the yacht. Yet we did not want the hassle of removing the mast so when Travis suggested tenting her on the yard to save on the cost of removing the mast and the expense of a shed hire, we had confidence GCCM knew what was needed.
Vessel Owner – Lisa
S/Y Marilyn (62ft Gulfstar Yacht)
We were conscious of our budget and were keen to do as much as we could ourselves. The GCCM team was so accommodating, helpful and supportive of allowing us to do this. The yard guys are great. We could easily find everything we needed. It was so easy to get things done. It seems like anytime we need something or some assistance, the solutions appeared.
Vessel Owners – John & Sue
M/Y Little Blue (89ft Jade Yachts)
The yacht had been at GCCM in late 2018 for the usual annual maintenance period. When looking for a yard to complete a hull refinishing and the engineering works for PYLC, we were confident in selecting GCCM again based on our previous experience. The contractors were of high quality and very well priced. The crew and I selected them based on word of mouth referrals and competitive quotes. We had access to all the trades we needed onsite and they worked well together. Everyone from the café staff to the office and yard teams were helpful and friendly.
Vessel Captain – Dan Airey